A. Terms of Service/Use for Venetian Soda Lounge

Welcome to Venetian Soda Lounge (hereafter referred to as 'Venetian Soda Lounge') , a premier cocktail lounge featuring live entertainment. By accessing or using our website, services, or facilities, you agree to be bound by these terms and conditions.

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1. Services Offered: Venetian Soda Lounge provides cocktail services, live entertainment events, merchandise sales, and the ability to make reservations through our website.

2. Age Restriction: All patrons must be 21 years or older to purchase alcohol. Valid ID is required for entry into the lounge.

3. Intellectual Property Rights: All content on our website, including videos, events, characters like Rufus Hightower and Gingy-9000, and unique events such as the Venetian Cocktail workshops and Hightower Paradise, are the exclusive property of Venetian Soda Lounge and are protected by intellectual property laws.

4. Governing Law: These terms are governed by the laws of the state of Vermont, USA.

5. Amendments to Terms: Venetian Soda Lounge reserves the right to modify these terms at any time. We will notify users of any changes via email.

6. User Conduct: We prohibit bullying, foul language, and inappropriate behavior on our forums, social media, and public spaces. Violation may result in deletion of posts and blocking of the user.

7. Dispute Resolution: Any disputes arising under these terms will be resolved through mediation in Vermont.

8. Limitation of Liability: Venetian Soda Lounge is not liable for any inaccuracies in website information, personal food allergies, or other indirect damages. Patrons are responsible for informing staff of any allergies.

9. Account Termination: Venetian Soda Lounge reserves the right to terminate access to our services for reasons including but not limited to bullying, non-payment, and harassment.

10. Merchandise and Reservations: Purchases and reservations made through our website are subject to additional terms and conditions, which will be made available during the transaction process.

 

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

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B. Vendor and sub-contractor Disclaimer for Venetian Soda Lounge, LLC

The Venetian Soda Lounge hereby declares that the opinions, views, and statements expressed by any sub-contracted vendors, including but not limited to musicians, artists, distributors, guest speakers, suppliers, and other entities, do not reflect or represent the views, policies, or positions of Venetian Soda Lounge.

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Venetian Soda Lounge maintains its own set of values and beliefs which are not necessarily shared or endorsed by its sub-contracted vendors. Our engagement with these vendors is strictly professional and limited to the services they provide. Venetian Soda Lounge is not responsible for any views or statements made by these entities and such views or statements should not be perceived as an extension or representation of Venetian Soda Lounge's own principles or beliefs.

 

This disclaimer applies to all forms of communication and public interaction involving our sub-contracted vendors, during their tenure with Venetian Soda Lounge or in relation to any events or services associated with Venetian Soda Lounge.

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C. Privacy Policy for Venetian Soda Lounge

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Welcome to Venetian Soda Lounge. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services.

1. Information Collection:

• Personal Information: We collect personal information when you make a reservation, purchase merchandise, or sign up for our newsletter. This may include your name, email address, phone number, and payment information.

• Usage Data: We automatically collect information when you visit our website, such as your IP address, browser type, and how you interact with our website.

2. Use of Information: Your information is used to:

• Process transactions (reservations, purchases).

• Send periodic emails regarding your order or other products and services.

• Improve our website and services based on your feedback.

• Respond to customer service requests.

3. Protection of Information: We implement a variety of security measures to maintain the safety of your personal information:

• Secure servers and networks, accessible only by limited personnel.

• Encryption of sensitive/payment information.

4. Cookies: Our website uses cookies to enhance user experience and gather usage data, which helps us improve our site and services.

5. Disclosure to Third Parties: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

6. Compliance with Laws: We will disclose your information when required to do so by law.

7. Third-Party Links: Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

8. Consent: By using our site, you consent to our privacy policy.

9. Changes to our Privacy Policy: If we decide to change our privacy policy, we will update the Privacy Policy modification date below and send an email notifying you of any changes.

10. Contact Us: If you have any questions regarding this privacy policy, you may contact us using the information on our website.

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D. Copyright Notice for Venetian Soda Lounge

© 2024, Venetian Soda Lounge. All Rights Reserved.

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1. Ownership of Content:

• All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Venetian Soda Lounge or its content suppliers and is protected by United States and international copyright laws.

2. Usage Restrictions:

• The compilation of all content on this site is the exclusive property of Venetian Soda Lounge.

• Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Venetian Soda Lounge or purchasing Venetian Soda Lounge products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site, is strictly prohibited unless authorized by Venetian Soda Lounge.

3. Trademarks:

• All trademarks, service marks, and trade names of Venetian Soda Lounge used in the site are trademarks or registered trademarks of Venetian Soda Lounge.

4. Copyright Infringement:

• If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the following information: a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the site; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or an authorized agent of the owner.

5. Changes to this Notice:

• Venetian Soda Lounge reserves the right to modify this copyright notice at any time. Changes will be posted on this site.

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E. Trademark Notice for Venetian Soda Lounge

 

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this website are registered and unregistered Trademarks of Venetian Soda Lounge and/or third-party proprietors identified on the website.

1. Protection of Trademarks:

• The Trademarks of Venetian Soda Lounge, including but not limited to the Venetian Soda Lounge name, logo, and any words or logos associated with Venetian Soda Lounge, as well as our unique event names like "Hightower Paradise," are protected by national and international trademark laws.

• No use of these Trademarks may be made without the prior written authorization of Venetian Soda Lounge, except to identify the products or services of the company.

2. Prohibited Use:

• You are prohibited from using any of the marks or logos appearing throughout the site without permission from the trademark owner, except as permitted by applicable law.

3. Ownership and Recognition:

• All other trademarks not owned by Venetian Soda Lounge that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Venetian Soda Lounge.

4. Reporting Misuse:

• If you become aware of any misuse of our Trademarks, we kindly ask you to report this to us via our contact information provided on the website.

5. Modification to this Notice:

• Venetian Soda Lounge reserves the right to modify this Trademark Notice at any time. Any changes will be promptly reflected on this page.

 

F. Governing Law for Venetian Soda Lounge

The Terms and Conditions, Privacy Policy, Copyright Notice, and all other policies and notices set forth by Venetian Soda Lounge, as well as any disputes arising from or in connection with them, shall be governed and construed in accordance with the laws of the State of Vermont, United States, without regard to its conflict of law provisions.

1. Jurisdiction:

• Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Vermont, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant country.

2. Compliance with Local Laws:

• This website is operated from the State of Vermont, United States. We make no representations that the content and materials on this website are legal or available for use in locations outside the United States. Access to the website content from territories where such content is illegal is prohibited.

3. Mediation and Dispute Resolution:

• In the event of any dispute, claim, question, or disagreement arising from or related to the website's Terms and Conditions, both parties shall use their best efforts to settle the dispute through mediation in accordance with the rules of the State of Vermont.

4. Binding Nature of Governing Law:

• This governing law provision applies to all visitors, users, and others who access or use the website.

5. Modifications to the Governing Law:

• Venetian Soda Lounge reserves the right to modify the terms of this Governing Law at any time. Such modifications shall be effective immediately upon posting the modified terms on the website.

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G. Modifications of Terms for Venetian Soda Lounge

Venetian Soda Lounge reserves the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

1. Notification of Changes:

• Any significant changes to the Terms and Conditions will be communicated through an email notification to users who have opted to receive communications from us.

• The updated terms will be indicated by the "Last Updated" date at the top of the Terms and Conditions page.

2. Acceptance of Changes:

• Your continued use of or access to our website or services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

• If at any point you do not agree to any portion of the then-current version of our Terms and Conditions, the Privacy Policy, or any other policy, rules, or codes of conduct relating to your use of our services, your license to use the services shall immediately terminate, and you must immediately stop using the site.

3. Scope of Changes:

• Changes may include modifications, additions, or deletions to the terms regarding our services, user conduct, dispute resolution, and other aspects of our business operations.

4. Advice to Review Terms:

• We advise all users to review the updated Terms and Conditions periodically to be aware of any changes.

5. Contact for Questions:

• If you have any questions about any changes or our updated Terms and Conditions, please contact us through the information provided on our website.

 

H. User Conduct for Venetian Soda Lounge

At Venetian Soda Lounge, we strive to create a welcoming and respectful environment for all of our guests and staff. To ensure a positive experience for everyone, we require all users of our website and guests at our lounge to adhere to the following standards of conduct.

1. Respectful Communication:

• All interactions on our website forums, social media channels, and at our lounge should be conducted with respect and courtesy. Abusive language, bullying, harassment, and any form of discrimination are strictly prohibited.

2. Compliance with Laws:

• Users must comply with all local, state, and federal laws while using our website and services. This includes, but is not limited to, regulations regarding the legal drinking age.

3. Content Standards:

• Any content you post on our website or social media channels, including comments and reviews, must comply with our content standards. This means no offensive, defamatory, or otherwise inappropriate content.

4. Prohibited Activities:

• The following activities are strictly prohibited on our website and at our lounge:

  • Engaging in or promoting illegal activities.

  • Posting or transmitting material that infringes on the intellectual property rights of others.

  • Attempting to gain unauthorized access to our website or server.

  • Posting or spreading malicious software.

5. Consequences of Violating User Conduct:

• Violations of these conduct guidelines may result in a range of actions, including but not limited to removal of content, banning from our website and social media channels, and denial of access to our lounge.

6. Reporting Misconduct:

• If you witness or experience conduct that violates these guidelines, please report it to our staff or through the contact information available on our website.

7. Changes to Conduct Guidelines:

• Venetian Soda Lounge reserves the right to modify these User Conduct guidelines at any time. Changes will be effective immediately upon posting on our website.

By using our website and services, you agree to abide by these User Conduct guidelines.

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I. Dispute Resolution Policy for Venetian Soda Lounge

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At Venetian Soda Lounge, we aim to deliver exceptional service and experiences. However, we recognize that disputes may occasionally arise. This Dispute Resolution Policy is designed to provide a clear process for resolving disputes in a fair and efficient manner.

1. Initial Resolution Effort:

• If you have any concerns or disputes regarding your experience with our services, website, or any other aspect of our business, we encourage you to first contact our customer service team. We strive to resolve most issues informally and quickly.

2. Mediation:

• In the event that a dispute cannot be resolved informally, both parties agree to submit the dispute to mediation in the State of Vermont, USA, before resorting to arbitration or litigation.

• Mediation will be conducted in accordance with the rules and guidelines set forth by an agreed-upon mediation service in Vermont.

3. Binding Nature of Mediation:

• Both parties agree to participate in the mediation process in good faith with the goal of resolving the dispute amicably.

• Any agreement reached through mediation will be legally binding and enforceable.

4. Limitation on Legal Actions:

• Following mediation, if the dispute is not resolved, either party may pursue legal action. However, the initiation of any legal proceedings must occur within one (1) year of the dispute arising.

5. Costs of Mediation:

• The costs of mediation will be shared equally between the parties unless otherwise agreed upon during the mediation process.

6. Confidentiality:

• All aspects of the mediation process, including discussions, proposals, and agreements, will be confidential and not disclosed to any third party, except as required by law.

7. Changes to Dispute Resolution Policy:

• Venetian Soda Lounge reserves the right to modify this Dispute Resolution Policy at any time. Any changes will be effective immediately upon posting on our website.

 

J. Limitation of Liability for Venetian Soda Lounge

Venetian Soda Lounge endeavors to ensure that all information on our website is accurate and up-to-date and that our services are of the highest standard. However, there are certain limitations to our liability as outlined below:

1. Accuracy of Information:

• While we strive to keep the information on our website current and accurate, we do not warrant the completeness, timeliness, or accuracy of the information provided. Venetian Soda Lounge is not responsible for any errors or omissions in the content provided.

2. Liability for Services:

• Venetian Soda Lounge, including its directors, employees, and agents, will not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, and consequential damages, arising out of or in connection with the use of our services or website.

3. Food Allergies and Dietary Restrictions:

• We take utmost care in preparing and serving our food and beverages; however, Venetian Soda Lounge cannot be held liable for any allergies or dietary reactions to our food or beverages. Patrons are responsible for informing our staff of any dietary restrictions or allergies.

4. Third-Party Links:

• Our website may contain links to third-party websites. Venetian Soda Lounge is not responsible for the content or privacy practices of these external sites.

5. Limitation on Claims:

• Any claim or cause of action you may have with respect to Venetian Soda Lounge, our services, or our website must be commenced within one (1) year after the claim or cause of action arises.

6. Applicable Law:

• This limitation of liability is governed by the laws of the State of Vermont, without regard to its conflict of law provisions.

7. Recognition of Risk:

• By using our website and services, you acknowledge and agree that such use is at your sole risk.

8. Changes to Limitation of Liability:

• Venetian Soda Lounge reserves the right to make changes to this Limitation of Liability section at any time, and such changes will be effective immediately upon being posted on the website.

 

K. Account Termination Policy for Venetian Soda Lounge

Venetian Soda Lounge values its relationship with customers and users of our website. However, under certain circumstances, it may be necessary for us to terminate a user's access to our services, including website accounts, reservations, and other interactions. This policy outlines the conditions under which account termination may occur.

1. Grounds for Termination:

• Venetian Soda Lounge reserves the right to terminate or suspend access to our services for reasons including, but not limited to:

  • Violation of our User Conduct policy, including bullying, harassment, or abusive behavior.

  • Non-payment for services rendered or products purchased.

  • Engaging in fraudulent, illegal, or unethical activities.

  • Repeated failure to comply with our policies or terms and conditions.

2. Process of Termination:

• In the event that termination is deemed necessary, Venetian Soda Lounge will provide the user with a notice of termination, outlining the reasons for the decision.

• Users will have the opportunity to respond to the notice before the final decision is made, except in cases where immediate termination is necessary to protect the safety or security of other patrons or the integrity of our services.

3. Effect of Termination:

• Upon termination, the user will lose all access to our services, including any reservations or memberships.

• Any outstanding financial obligations owed to Venetian Soda Lounge must be settled.

4. Appeal Process:

• Users may appeal the termination decision by contacting Venetian Soda Lounge directly, providing relevant information or context that may influence the reconsideration of the decision.

5. Reinstatement:

• Decisions for reinstatement will be made on a case-by-case basis, depending on the circumstances of the termination and subsequent appeal.

6. Changes to the Account Termination Policy:

• Venetian Soda Lounge reserves the right to modify this Account Termination Policy at any time. Changes will be effective immediately upon posting on the website.

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L. Age Restriction Notice for Venetian Soda Lounge

 

At Venetian Soda Lounge, we adhere to strict age restriction policies to comply with legal requirements and ensure the safety and well-being of all our patrons.

1. Age Requirement for Alcohol Consumption:

• In accordance with federal and state laws, you must be 21 years of age or older to purchase and consume alcoholic beverages at Venetian Soda Lounge. Valid identification will be required for entry and service.

2. Valid Identification:

• Acceptable forms of identification include a valid driver’s license, passport, or other government-issued identification in accordence with Vermont Department of Liquor control.

3. Enforcement of Age Restrictions:

• Our staff are trained to request and verify identification from any patron at our discretion. Failure to provide valid identification when requested will result in refusal of entry or service.

4. Underage Patrons:

• Patrons under the age of 21 may be permitted in certain areas or during specific times, provided they do not purchase or consume alcoholic beverages. This is subject to change based on specific events or regulatory requirements.

5. Responsibility of Patrons:

• It is the responsibility of each patron to ensure they are legally permitted to consume alcohol. Venetian Soda Lounge cannot be held liable for any consequences that arise due to a patron’s failure to adhere to age restriction laws.

6. Right to Refuse Service:

• Venetian Soda Lounge reserves the right to refuse service to anyone who appears to be under the influence of alcohol or other substances, or for any reason where serving alcohol may violate any law or regulation.

7. Changes to the Age Restriction Policy:

• This policy may be updated or modified at any time without prior notice. Please check our website regularly for the latest information on our age restriction policies.

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M. Refund and Return Policy for Venetian Soda Lounge

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At Venetian Soda Lounge, we are committed to ensuring the satisfaction of our customers. Below are the terms of our refund and return policy for merchandise purchases and service reservations.

1. Merchandise Returns:

• Return Window: Customers may return merchandise within 30 days of purchase for a full refund or exchange.

• Condition of Merchandise: Items must be returned in their original condition, unworn and with tags attached.

• Process for Returns: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide instructions on how to proceed.

2. Refunds for Services:

• Reservation Cancellations: Reservations at Venetian Soda Lounge can be canceled up to 48 hours in advance for a full refund. Cancellations made less than 48 hours in advance will incur a 50% cancellation fee.

• Event Cancellations: In the rare event that a scheduled event at our lounge is canceled, customers will receive a full refund for their reservation.

3. Faulty Products:

• If you receive a product that is defective or damaged, please contact us immediately for a replacement or refund.

4. Refund Processing:

• Refunds will be processed to the original method of payment within a certain number of days, depending on your card issuer's policies.

5. Non-Refundable Items:

• Certain items may be non-refundable or not eligible for a return. These include personalized items or perishable goods.

6. Questions and Contact Information:

• If you have any questions about our refund and return policy, please contact our customer service team for assistance.

7. Policy Modifications:

• Venetian Soda Lounge reserves the right to modify this refund and return policy at any time. Any changes will be effective immediately upon posting on the website.

 

N. Cookie Policy for Venetian Soda Lounge

At Venetian Soda Lounge, we use cookies on our website to enhance your user experience and improve our services. This Cookie Policy provides detailed information about how and why we use cookies.

1. What Are Cookies?

• Cookies are small text files placed on your device (computer, mobile phone, tablet) when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide information to the site owners.

2. Use of Cookies:

• We use cookies to:

  • Understand and save your preferences for future visits.

  • Keep track of advertisements.

  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

3. Types of Cookies We Use:

• Essential Cookies: These are necessary for the website to function and cannot be switched off in our systems.

• Performance Cookies: These allow us to count visits and traffic sources, so we can measure and improve the performance of our site.

• Functional Cookies: These are used to recognize you when you return to our website, enabling us to personalize our content for you.

• Advertising Cookies: These may be set through our site by our advertising partners.

4. Your Cookie Choices:

• Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. However, if you choose to remove or reject cookies, this could affect certain features or services of our website.

5. Third-Party Cookies:

• Some content or applications on our website are provided by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our website.

6. Changes to Our Cookie Policy:

• We may update our Cookie Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us:

• If you have any questions about our use of cookies, please contact us using the details provided on our website.

 

O. Changes to Terms or Policies for Venetian Soda Lounge

At Venetian Soda Lounge, we are committed to maintaining the highest standards in our services and operations. As part of this commitment, we may update and modify our Terms of Service, Privacy Policy, and other relevant policies from time to time to reflect changes in our practices, legal requirements, or other aspects of our business.

1. Notification of Changes:

• We will notify users of any significant changes to our terms or policies. Such notifications may be provided via our website, email communications, or other appropriate channels.

2. Reviewing Updates:

• We encourage our users and patrons to review the updated terms or policies regularly to stay informed about our practices and their rights and responsibilities.

3. Effective Date:

• Changes or updates to any terms or policies will be effective immediately upon posting on our website, unless otherwise noted.

4. Acceptance of Changes:

• Continued use of our website, services, or attendance at our lounge after any such changes will constitute acknowledgment and acceptance of the modified terms or policies.

5. Historical Versions:

• We may archive previous versions of our terms and policies for your reference. Please contact us if you wish to access historical versions.

6. Contact Us:

• If you have any questions or concerns about any changes, please feel free to contact us using the information provided on our website.

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P. Refund Policy for Event Tickets at Venetian Soda Lounge

At Venetian Soda Lounge, we strive to offer unique and memorable experiences through our events. Due to the nature and logistics of event planning, the following policy applies to all ticket sales for events hosted by Venetian Soda Lounge:

1. Finality of Ticket Sales:

• All ticket sales for events at Venetian Soda Lounge are final. We do not offer refunds or exchanges once a ticket has been purchased.

2. No Refunds for Event Tickets:

• Due to the timing and scheduling of events, we are unable to provide refunds for tickets. This policy ensures that we can maintain the quality and integrity of our event planning and execution.

3. Transferability of Tickets:

• While tickets are non-refundable, they are transferable. If you are unable to attend an event for which you have purchased a ticket, you are welcome to give or sell your ticket to someone else.

4. Cancellation or Postponement of Events:

• In the rare instance that an event is canceled or postponed, Venetian Soda Lounge will endeavor to provide ticket holders with the option to transfer their ticket to a rescheduled date or to receive a credit for a future event.

• Please note, the decision to cancel or postpone an event is at the sole discretion of Venetian Soda Lounge and will typically only occur in exceptional circumstances.

5. Notification of Event Changes:

• In the case of any changes to an event, including cancellation or postponement, ticket holders will be notified as soon as possible via the contact information provided at the time of ticket purchase.

6. Contact for Questions:

• If you have any questions about our ticket sales or this refund policy, please contact us through the information available on our website.

7. Policy Modifications:

• Venetian Soda Lounge reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on the website.